Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Berrywood Hospital
2022-06-09
Person
4
5
0
Review of Bay Ward
written by
9th June 2022
Treated very nicely kindly.
Berrywood Hospital
2022-06-09
Person
3
5
0
Review of Bay Ward
9th June 2022
Good as I felt listened to and respected generally and the level of care was good.
Suggested improvements
I think when I first arrived people could have communicated to me better to help me feel more comfortable and plus {cold should} have had do arranged sooner as went 2 weeks with no meals by hospital.
2022-07-27 12:19:42
Response from Berrywood Hospital
Our current practice, when patients are transferred to Bay Ward, are welcomed and orientated around the ward. We also have Welcome Packs. The ward routine is explained which includes meal times whereupon everyone is offered a meal/ fluids to ensure that there is an adequate dietary intake (as nutrition or lack of nutrition can affect mental health). Those who miss meals are then placed on a food/fluid chart. We have females who have eating issues alongside mental health difficulties and the nursing staff share their concerns if an individual is not observed to be eating and drinking. As hospital food is standardised, those who do not participate in meals, have takeaways or family member provide meals. We also have an activity co-ordinator and OT staff who interact with our patients. I will share this complaint with the Team during Supervision/Star Day to ensure that there is no recurrence and apologise on behalf of the staff.
Berrywood Hospital
2022-06-09
Person
4
5
0
Review of Bay Ward
written by a patient
9th June 2022
Staff are understanding caring and I feel ok staff always there if I need them.
Suggested improvements
With my care they have done everything for me I cannot say anything bad staff and OT on Bayward excellent care.
Berrywood Hospital
2022-06-09
Person
4
5
0
Review of Cove Ward
9th June 2022
First time being in care, felt safe throughout the day. Food great bed to hard “lol”.
Berrywood Hospital
2022-06-09
Person
4
5
0
Review of Bay Ward
9th June 2022
Berrywood Hospital
2022-06-09
Person
5
5
0
Review of Bay Ward
written by a patient
9th June 2022
The staff were very caring and helpful.
Berrywood Hospital
2022-06-09
Person
4
5
0
Review of Bay Ward
written by a patient
9th June 2022
All staff cared for me in a supportive way { } to { } [name removed], [name removed] { } [name removed] and all the amazing team the cleaners put and [name removed] { }
Suggested improvements
Nothing OT was fab too.
Berrywood Hospital
2022-06-09
Person
4
5
0
Review of Bay Ward
9th June 2022
They helped me with my mental health and my health.
Berrywood Hospital
2022-06-03
Person
5
5
0
Review of Marina Ward
3rd June 2022
Very Kind!
Suggested improvements
Success lies in your dreams which staff help with
Berrywood Hospital
2022-05-31
Person
4
5
0
Review of Centre for Neuromodulation - rTMS
31st May 2022
Very friendly and helpful staff who went out of their way to be helpful.
Suggested improvements
The parking is limited, but that is a hard problem to solve.
2022-10-13 15:18:25
Response from Berrywood Hospital
Thank you for your feedback. We now have a new parking system in place which we hope will offer more available spaces for patients attending for treatment.
